WrightClick Consulting provides clients with outsourced IT support, & digital marketing, products, services and solutions. Our mission is to make the same technologies that are used in large corporations affordable and manageable for small to midsize companies.
Your dedicated IT Manager devotes the time required to gain a deep understanding of your business needs and goals.
We align your IT management with your actual business goals. Reviews such as business IT planning, budgeting, and security are conducted regularly as part of our value-adding services for your business.
Outsource some or even all your IT, and get all of the benefits an internal IT department for a fraction of the price of staffing one yourself. We also accommodate all types of budgets so it’s perfect for growing medium-sized enterprises.
Our reach has no boundaries. From single to multiple locations, with local or remote users our team will work with you at your location to accommodate all of your IT needs. Remote help desk support is always available.
Why Does My Business Need an MSP?
One question consistently asked by our clients is, “Why should we use your Managed Services?” Many of these clients perceive that it would be better and more cost effective for them just to contact us as their technology issues arise. It is a common misconception that having their technology under a Managed Services agreement is like insurance and that they would be paying for something they may or may not use. Nothing could be further from the truth.
Just like larger companies, small businesses need technology to operate efficiently and effectively. In many small businesses, IT resources are limited and can be quickly overwhelmed. If you fall behind in keeping up with things such as backups, patches, security, etc., the odds greatly increase that you’ll face an IT outage or other technology problem further down the road that will negatively impact your business.
As a definition, managed services allows a business to delegate IT operations to a service provider. The managed services provider (MSP) assumes an ongoing responsibility for 24-hour monitoring, managing and problem resolution for the IT systems within a business.
In many instances, having a reputable MSP is far less expensive than hiring, training, and retaining your own IT staff. For the companies that do not have an IT staff, there is always a staff member that is the go-to “IT person”. Using an MSP allows that staff member to focus on the company’s business, instead of handling IT problems, which is always better for the bottom line. Don’t wait, start expanding your business with WrightClick Consulting!
What’s important to keep in mind with an IT managed services contract is that it is preventative maintenance, not preventative breakage. While managed service providers can perform automated tasks, such as alerting when a backup has failed, pushing out patches, monitoring systems and generally optimizing the working environment, no amount of preventative maintenance can avoid hardware failures, database corruption, software crashes, or some virus/spyware intrusions. Managed services is about shifting the odds against a catastrophic failure into a more favorable position, so when a catastrophe does occur, backups will be verified and current, an inventory of the systems can be referenced, and repair time and data loss can be limited.